Check-In

If you have an e-ticket you should proceed directly to the check-in desk and present your confirmation / booking reference together with your passport.

For International flights airport check-in desks open three hours prior to scheduled departure. Early check-in is highly recommended. Check-in closes strictly 60 minutes before the scheduled time of departure. Your reservation may be cancelled if you fail to check in on time and you may have to buy a new ticket and pay for hotel accommodation if there is no alternative same day connection.

Choosing your seat

Seats are allocated at the check-in desk but are subject to change depending on operational and other reasons. We will do our best to ensure that families are seated together but this cannot be guaranteed

DON’T BE LATE- THE PLANE WON’T WAIT

Make sure that you allow enough time to complete the necessary security checks at the airport, and get to your gate on time. In OR Tambo International Airport in Johannesburg there are frequently long queues for Immigration and Security and it can be a 15 minute walk to the Gate; check-in closes strictly 60 minutes before departure.